Thank you for your interest in applying for a position at Exact Scientific Services! Employment opportunities and application submission details will be listed below as positions become available.
Open Date: 4/7/2021
Billing and Customer Service Advocate
Applicant will enter project information into Quickbooks to generate invoices, enter accounts payable into bills.com, receive payments, create bank deposits, review AR report and contact clients regarding payments, investigate and resolve client inquiries or invoice discrepancies, monitor accounting e-mail, and maintain project filing system. Applicant will also help new clients with onboarding information and sample submission processes, enter new client informaiton into computer and billing systems, and answer requests for pricing, quotes and service questions. The position will also consist of following up to ensure all forwarded e-mail has been responded to, maintaining the price book, facilitating feedback to others to improve our systems, and supporting other office/customer service positions where needed. Applicant must be able to respond to e-mail, phone requests and in-person interactions in a warm, friendly, confident manner.
Hours: Monday-Friday 8:00am-5:00pm
Pay: $19-$21 DOE
- Confidence, thirst for knowledge and desire to help others
- Basic computer skills, including Microsoft applications and Quickbooks
- Strong attention to detail and problem solving skills
- Ability to multi-task and work efficiently
- Excellent verbal and written communication skills
- Ability to understand processes and how they function together (the big picture)
- Mature, hardworking and dependable, with a good work ethic
- Quick learner
- Ability to work well in a team environment
- Positive attitude and friendly demeanor
- Ability to communicate effectively with clients and other laboratory employees
- Previous billing experience and enjoyment of science preferred!
- Employee stock ownership plan
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
Please send your resume to email@example.com with subject labeled as Billing and Customer Service Advocate.
Exact Scientific Services is an Equal Opportunity Employer.